|
Facts and
Questions
Will I have to
wait with my
vehicle?
It is not
necessary to
wait with your
vehicle.
However, please
have your car
keys available
for the
technician.
Will the
technician call
me before he/she
comes?
Yes, in most
cases the
technician will
call prior to
arriving to
complete your
service.
Will any part of
my vehicle be
harmed during
the repair or
replacement
process?
No, your vehicle
should not be
damaged during
the repair or
replacement
process. If
necessary,
precautionary
measures, such
as protective
drapes, will be
taken to ensure
that no damage
occurs during
your auto glass
service.
How do I
cancel/reschedule
an appointment?
If you need to
cancel or
reschedule your
appointment,
please contact a
customer service
representative
at 540-891-2220
or
1-888-557-3633.
Does my vehicle
need to be in a
covered or
heated area?
Inclement
weather makes
installations
difficult
without cover.
If possible,
please have
shelter
available.
Will you replace
the stickers on
my windshield?
Our technicians
will remove all
affixed stickers
and items from
your windshield
for easy
application to
the new piece of
glass.
My rear view
mirror is
attached to my
windshield. Will
the technician
attach it to the
new windshield?
Yes, our
technicians will
remove your rear
view mirror and
attach it to
your new
windshield prior
to completing
your service.
Will the chip or
crack still be
visible after
the repair has
been completed?
A windshield
chip or crack
repair is used
to prevent
further damage
to your glass
and to restore
the structural
integrity of the
vehicle. In many
cases the repair
cannot be seen,
however, there
is a possibility
that slight
imperfections
may still be
visible.
Will you vacuum
my vehicle after
service?
Our technicians
will vacuum any
glass pieces
found in your
vehicle's doors
as a result of
glass breakage.
|
